Privacy Policy

Effective Date: 12/09/2024

At Pressure Washing GoldCoast, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you consent to the practices outlined in this policy.

1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:

Personal Information: Name, email address, phone number, mailing address, and other contact details when you submit a quote request or make an inquiry.
Payment Information: Billing details when you make a purchase or payment for services.
Technical Data: Information about your device, browser type, IP address, and website usage (collected via cookies or similar tracking technologies).

2. How We Use Your Information
We use your personal information for the following purposes:

To process and manage your service requests and bookings.
To communicate with you regarding quotes, services, and customer support.
To improve our website and services by analyzing usage patterns.
To send marketing communications (with your consent) about new services, promotions, or updates.
To comply with legal obligations or resolve disputes.

3. Sharing of Information
We respect your privacy and will not share your personal information with third parties, except in the following cases:

Service Providers: We may share information with trusted third parties who assist in delivering our services (e.g., payment processors, marketing platforms). They are required to maintain the confidentiality of your information.
Legal Compliance: If required by law, we may disclose your information to government authorities or third parties to comply with legal obligations or protect our legal rights.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These small text files help us understand website traffic and improve functionality. You may adjust your browser settings to block cookies, but this may affect your ability to use certain features of our website.

5. Data Security
We take appropriate measures to secure your personal information and protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request to correct or update inaccurate personal information.
Deletion: You may request that we delete your personal information, subject to legal obligations.
Opt-Out: You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Pressure Washing GoldCoast
Pressurewashinggcaus@gmail.com
+61 491 045 546